FarEastFlora SG Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
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Overall Rating
4.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality4.3
- Customer Service4.8
- Shipping & Delivery5.0
- Return Policy4.7
Recent Customer Reviews (6)
Phoenix Khan
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Harley Howells
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James Spiro
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Prior Lake Price
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Toby Hargreaves
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Jasmine Middleton
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FarEastFlora SG Pricing
Flower arrangements and bouquets
$54.90+
FarEastFlora SG Pros & Cons
Pros
1
Career Development: Employees at FarEastFlora.com mention career development as a positive aspect.
2
Compensation: Fair compensation is another common positive point mentioned by employees.
3
Coworkers: Good working relationships with coworkers are highlighted by many reviews.
4
Customer Reviews: Customers praise the wide variety of flowers, good photographs, and informative descriptions on the website.
5
Reliable Delivery: Many customers have a positive experience with timely and beautiful flower deliveries.
CONS
1
Subpar Working Environment: Some employees report subpar working environments, including long working hours during festive seasons.
2
Bad Benefits: Some employees mention bad benefits and no increments.
3
Customer Service Issues: There have been reports of poor customer service, including unhelpful responses and negative interactions with staff.
4
Quality Issues: Some customers have experienced issues with the quality of the flowers, such as wilted or incorrectly described items.
FarEastFlora SG Features and Benefits
Features
Wide Range of Products
Offers over 1,000 all-occasion flower bouquets, floral arrangements, plants, gifts, and hampers.
Customer Experience
Provides a seamless and efficient online shopping experience with a fully e-commerce website. Integrates Customer Relationship Management (CRM) to enhance end-to-end e-fulfillment and customer satisfaction.
Call Center and Interactive Voice Response
Features an integrated call center with an interactive voice response system, offering call-back services and email/SMS confirmations upon successful deliveries.
Innovative Services
Originates Flower Memo, a patent-pending innovation displaying color images on flowers, and Box of Blooms, which won the Singapore Packaging Star Award and the regional AsiaStar Award.
Global Delivery
Part of Interflora, the worldwide florist association, enabling delivery of gifts and flowers to over 150 countries.
Efficient Operations
Uses LS Retail software solution, an end-to-end ERP and POS system built on Microsoft Dynamics, to streamline business operations, improve efficiency, and increase productivity.
Cost Savings
Adopted Crux LXTM with Singtelās SIP trunk service, resulting in over 50% savings in monthly telecom rentals.
Employee Productivity
Allows extension mobility through a free app on smartphones or laptops/desktops, enhancing staff productivity and work-life balance.
Quality Service Training
Enables call recording and monitoring, facilitating staff training to deliver better quality service and proactive client expectation management.
Customer Satisfaction
Consistently strives to guarantee smiles for both recipients and givers, aiming to provide excellent customer service and satisfaction.
14-day Return Policy
Customers can return items within this period.
Reliable Delivery
Many customers have a positive experience with timely and beautiful flower deliveries.
Wide Variety of Flowers
Customers praise the wide variety of flowers, good photographs, and informative descriptions on the website.